Return & refund policy

Only items that have not been used (e.g., displayed, mounted, or framed) or in any way altered from their original condition in which you received them are eligible for return and a refund. Such items must also be returned in their original packaging.

To request a return and refund, email joe@unknowingart.com with your receipt or proof of purchase and your reason(s) for requesting a refund.

Once we approve your return, you must ship the item(s) back in its original packaging within 14 days using a trackable shipping service (e.g., UPS, FedEx, or USPS Priority Mail) and shipping insurance equal to the original purchase amount to:

Unknowing Art Studio
4422 N Ravenswood, Unit 80
Chicago, IL 60640

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, a credit will be applied to your credit card or original method of payment within 30 days of approval.